2020 has been a tough year for retailers. So what lies ahead in retail in 2021? For a start, digital transformation to satisfy consumers’ appetite for online commerce and customer service perfection and supply chain angst, wrought by Brexit and COVID-19. It’s not going to be easy. Gazing into his crystal ball, Adrian Mangan makes his predictions for 2021
P2 Consulting was started by a group of award winning consultants who recognised the opportunity to build a global consultancy firm that had clients’ needs at its heart. We understand the challenges clients face – the pace of globalisation, technology change and increasing regulation – and the pressure they are under to respond to these changes rapidly and efficiently.